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Podcast: PR 360
Episode: Putting Trust Back into Automated Voice, Text, and Chatbots with iconectiv’s Tara Condon
Description: In This Episode…We talk with iconectiv’s Marketing & Business Intelligence Leader Tara Condon about automated voice, text, and chatbots. We discuss why automation is not the problem. How PR pros can communicate that better and more.Show Notes·        [01:06] Are you a coffee or tea drinker? ·        [01:14] What’s your favorite coffee? ·        [02:29] Can you explain a little about iconectiv? ·        [03:02] How do you gain trust in automated phone calls or text? ·        [04:48] How can tech business and government rebuild the trust?·        [06:40] How can the phone makers help?·        [08:14] How can chatbots be misuse...