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Podcast: Optometry: The Ultimate O.D.
Episode: 5 Keys to Incredible Customer Service - E19
Description: 5 Keys to Incredible Customer Service - E19
Highlights of this episode:
5 Keys to Incredible Customer Service (00:45)
Office Talk/CRT Compliance (20:42)
We all have had a time where we received poor customer service somewhere. How did that effect your purchasing behavior going forward? Did you ever go back there again? The same is true with our practices. If someone has a bad experience, it is NOT hard for them to go somewhere else and take their money, family, and referrals with them. In this episode I go over 5 keys to having incredible...