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Podcast: The Tech Strategy Podcast
Episode: An Intro to Customer Capture as a Competitive Advantage in Digital (119)
Description: This week’s podcast is about customer capture as a competitive advantage. And how digital is really changing this type of moat.You can listen to this podcast here or at iTunes and Google Podcasts.Here is my new book:Moats and Marathons (Part 1): How to Build and Measure Competitive Advantage in Digital Businesses Kindle Edition---—–From the Concept Library, concepts for this article are:CA1: Share of Consumer Mind, Share of User Mind and User CaptureCompetitive AdvantagesFrom the Company Library, companies for this article are:<...