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Podcast: The Jag Show: Podcast Tips, Tricks, and Best Practices
Episode: Superserve Your Clients and Contacts
Description: No matter what business you're in, it's crucial to superserve your clients. Â I'm told there are two ways to build a business - the Amazon model (scale) and the Ben & Jerry's model (do one thing really well, then build on it). Â I'm a Ben & Jerry's guy, and it has nothing to do with Phish Food or the fact that I lived in Vermont for 7 years.Something I pride myself on is above-and-beyond customer service. This relationship building has allowed me to build my business organically, without paid marketing or ads. Â I was reminded of this twice in the...