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Podcast: We Are For Good Podcast - The Podcast for Nonprofits
Episode: 240. 5 Steps to Build and Apply Empathy at Work - Rob Volpe
Description: EPISODE HIGHLIGHTSRob’s story and journey to where he is today (3:40)Tone setting and where to begin (13:00)The two types of empathy: cognitive and emotional (14:30)The two types of empathy and their role in the workplace (15:00)Rob’s new book: Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time (21:00)5 Steps to build and apply empathy at work (24:00)A powerful moment of philanthropy in Rob’s life (29:00)Rob’s One Good Thing: Be courageous in whatever way works for you. (34:00)For more information and episode details...