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Podcast: The Future Of Work With Jacob Morgan
Episode: This Is What Empathy Looks Like
Description: I was able to witness first-hand the difference between empathy and sympathy. Before COVID, I spoke at a lot of events. I had the opportunity to speak at two financial institutions several months apart. When I went to the first company, I saw one of the executives get approached by a new employee. She introduced herself and told the executive that she was really nervous. She was given big responsibilities and didn’t know if she could handle it. The senior leader said, “I’m sorry you feel that way, but don’t worry ab...