Want to create an interactive transcript for this episode?
Podcast: The Future Of Work With Jacob Morgan
Episode: Sympathy and Empathy are Not the Same Thing
Description: I have witnessed first hand the difference between sympathy and empathy when I worked with two different companies. In the first company, there was a relatively new employee being introduced to a senior leader. The new employee was talking about how nervous she was, how she wanted to make an impact, and how she wasn’t sure she was doing a good job. The senior leader said, “That’s pretty tough, I'm sorry that you feel that way. But don't worry, I’m sure you'll be able to get through it. ” A couple o...