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Podcast: Playbook For Amazon
Episode: What's New on Amazon September 2021 with Jenna
Description: In our continued efforts to improve your seller-fulfilled returns experience, we’re excited to announce the launch of the Returns Performance dashboard on October 21, 2021. The Returns Performance dashboard will help you monitor your returns performance and proactively address return-related issues.
The Returns Performance dashboard will focus on three key returns performance metrics:
Return requests approved in less than 24 hours
Total declined return requests
Return-related buyer contact rate
Each performance metric will contain details for the following areas:
Current metric performance
Target metric threshold
Definition of the metric
Explanation of metric calculation
Explanation of importance of...