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Podcast: Understanding Users: The UX Podcast
Episode: 10. The Experience Design Lead - Tim Blass @ MMT Digital
Description: Tim Blass is Experience Design Lead at MMT Digital.
In this episode of Understanding Users, Tim talks of the ‘aha’ moments of the experience design process and the power of continually asking ‘why?’ to ensure you get to the root cause of the problem you’re designing for.
He talks of the need for designers to continually stay curious and empathetic in their work, and reflects on the surprising prevalence of imposter syndrome within the design community.
He also considers the constraints that remote working places on those facilitating design workshops, particularly when trying to r...