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Podcast: Understanding Users: The UX Podcast
Episode: 8. The Software Engineer - Frances Maxwell @ Skyscanner
Description: Frances Maxwell is a Software Engineer at Skyscanner.
In this episode of Understanding Users, Frances shares her fascinating career path - including early stints at a violin dealer and even a Bollywood streaming site - and explains how and why her βitch to build thingsβ helped her make the pivot from senior UX roles into retraining as a software engineer. She talks of her love of code, the dangers of organisations treating UX as a separate silo and the importance of entire product teams normalising interaction with their users throughout the design and development process.
We a...