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Podcast: Understanding Users: The UX Podcast
Episode: 4. The Product Lead - Gavin Adam @ NHS Digital
Description: Gavin Adam is a Product Lead at NHS Digital.Â
In this episode of Understanding Users, Gav shares the collaborative techniques and product leadership experience he uses when building services for organisations like NHS Digital and HMRC to solve problems for their users.Â
He discusses how experiencing agile product delivery in government opened his eyes to a better way of building digital products; the importance of digital service assessment within government; and the value that ‘hyperspecialists’ like UX designers and user researchers can bring to multi-disciplinary product teams.Â
He also plays my 3 card challenge to shar...