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Podcast: Tomorrow's Leader
Episode: #260 - The Old Definition of Service Just Wont Cut It
Description: Send us a textHave you ever gotten a great device that’s just been nothing but convenient and, simply put, just “remarkable”? How about being disappointed not because of the device but because of the service that you received from the company? In today’s episode, host John Laurito shares his recent experience with a company that didn’t put more effort into customer service and what leaders can do to avoid making this mistake. Remember that a company’s overall success doesn’t only depend on the product but also on the service provided.Special sh...