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Podcast: The Edges of Lean
Episode: Episode 44 Continuous Improvement and Coaching Introverts with Jenny Toh
Description: Did you know that 25 to 40 percent of the people you meet are introverts? Jenny Toh joins me today to talk about coaching introverts, how to coach if you are introvert, why managers need coaching and the future of coaching.
Jenny is an expert in coaching introverts and extroverts and helping her clients to find their voice. She believes that empathy is key when coaching introverts, as it helps them to understand that their experiences are valid. It's also important for managers to give feedback that is tailored to the individual’s introversion or extroversion style.
JE...