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Podcast: The CU2.0 Podcast
Episode: CU 2.0 Podcast Episode 196 Dan Michaeli Glia on Digitizing Member Service and Credit Union Merger Mania
Description: Send us Fan Mail You know the numbers. In just the first three quarters of 2021 the NCUA approved 117 mergers and there will be more this year. In the mix is an ever growing number of credit union acquisitions of banks.Here's the million dollar question: post merger how many members (or bank customers) will flee to a new institution. If you are going to have to learn how to deal with a new institution, why not make it a completely new institution?Hmm.Then I saw an article by Glia CEO Da...