Want to create an interactive transcript for this episode?
Podcast: Let's Talk Loyalty
Episode: #216: Everyday Loyalty - Connecting Customers, Members and Merchants
Description: This episode is sponsored by Points, a Plusgrade company. Read more about their Exchange solution as a growth channel for loyalty programs here.In this episode, James Berry, Commercial Director, Valuedynamx at Collinson shares game-changing concepts he believes are becoming pivotal for loyalty professionals.James and his team work with brands to create loyalty programmes that are engaging, relevant and increasingly valuable to customers.In this episode, we discuss the dramatic changes in consumer behaviour, and some of the innovative ways that Collinson have found to connect programs, consumers and merchants...