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Podcast: The Traveling Introvert
Episode: 7 Key Steps to Handle Any Difficult Situation
Description: Have you found yourself in a difficult situation lately? Have you dealt with a difficult client or customer? How do you deal with your customers after a rough start to your day?  In today's episode I discuss:  The 7 steps to handling any difficult conversations or situation.  Remaining calm Listening Wait until the other person is calm Apologizing Find common ground Move towards an endpoint Next Steps   The Traveling Introvert - About the show The Career Introvert - Coaching, courses, and more, to help you shine.<...