Want to create an interactive transcript for this episode?
Podcast: The Start-Up Diaries Podcast
Episode: Winning Hearts and Minds As A Leader | Technology Director @ Beauty Bay | Rob Black
Description: In the Season 3 finale of the Start-Up Diaries, Chris sat down with the Head of Tech Services at Beauty Bay - Rob Black. Beauty Bay are beauty focused e-commerce platform, that source hard-to-find brands and products for customers, with over 7000 products on site with new launches every week. In this episode, Rob talks us through his decision to leave his comfortable job in an established business to take on the challenge of a scale-up. He also dives into the challenge of influencing a team with an established culture and how he went about winning hearts and minds. R...