Want to create an interactive transcript for this episode?
Podcast: Let's Talk Loyalty
Episode: #222: Loyalty Leads the Transformation of Albertsons
Description: This episode is sponsored by Points, a Plusgrade company. Read more about their Exchange solution as a growth channel for loyalty programs here.Albertsons is one of the largest food and drug retailers in the United States.In today’s episode, "Let's Talk Loyalty" meets Matthew Stevens, Albertson’s Director of Loyalty Programs and Strategy, who shared how their loyalty program is supporting the dramatic transformation of their business, in direct response to changing consumer behaviours and expectations.Boasting almost 2,300 retail stores in the United States across multiple brands including Albertsons, Safe...