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Podcast: The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
Episode: People, Processes & Platforms Working Well with Sonciary Perez, Co-Founder, Quala
Description: Today we’re going to talk about building a smart, scalable customer success program that utilizes the best of people, processes, and software. To help me discuss this topic, I’d like to welcome Sonciary Pérez, Co-Founder of Quala, and Mentor with Techstars Boston.Learn more about your ad choices. Visit megaphone.fm/adchoices