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Podcast: The High Performing Dental Team
Episode: #33 - Interview with Rachel Wall, RDH
Description: Patient retention and case acceptance affects your day to day operations and profitability of your practice and a loyal patient base adds value to your business and joy to your work. Your hygiene team plays a critical role in retaining patients with their communication, education and their ability to partner with the dentist as a diagnostic and therapeutic partner. Dayna and Rachel discuss the importance of reappointing patients, how hygiene can build patient confidence and track this incredibly important metric of patient retention.
Rachel Wall, RDH is CEO and Founder of Inspired Hygiene, a coaching firm focused on elevating hygiene...