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Podcast: Inside Tech Comm with Zohra Mutabanna
Episode: S3E4 Through the Lens of QA and Project Management - Discussion on Why Writers Matter! with Tejasvi Patil
Description: In this episode, we explore how content is created, consumed and distributed at an offshore service-based company.Tejasvi Patil shares with us her journey from QA into project management. Tejasvi shines a light on what successful content creation looks like on her team, and the pitfalls of inadequate documentation. Some topics that we touched upon:The purpose of content in areas of onboarding, training and QA. What is the process of creating content at this service-based company?Do service-based companies have tech writers on their teams? If not, how can the team advocate for a...