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Podcast: Gut + Science
Episode: Toni Richins | Leveraging Engagement (Not Satisfaction) to Improve Your Workforce
Description: Truth You Can Act On: Don't Confuse Engagement with Satisfaction: Employee engagement and employee satisfaction are not the same. Ensure that you understand the difference to get an accurate read on engagement levels of your leaders and team members. You must learn to measure the right things. Lend Your Ear(s): One of the simplest ways to gain buy-in from an employee is to listen. Be as intentional as possible in developing your listening skills as a leader. Practice less talking and do more listening this week. Embrace Challenges: One of the keys to engagement is whether or...