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Podcast: AI and the Future of Work: Artificial Intelligence in the Workplace, Business, Ethics, HR, and IT for AI Enthusiasts, Leaders and Academics
Episode: Mahesh Ram, CEO of Solvvy (acquired by Zoom), discusses the future of conversational AI for customer service
Description: Send us Fan MailMahesh Ram, founder and CEO of Solvvy, set out to "give everyone back time". His company was recently acquired by Zoom to improve customer experiences using conversational AI. Mahesh was inspired by his work using speech recognition to improve business English learning at Global English. Solvvy was founded in 2015 and has raised funding from an exceptional group of investors including previous "AI and the Future of Work" guest Rory O'Driscoll from Scale Venture Partners. Listen and learn...About the three waves of chatbot technologyWhy "more deflection" doesn't need to translate i...