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Podcast: Following the Rules
Episode: Special episode: Smarsh’s Brandon Carl and Shaun Hurst on finance firms’ race to monitor staff effectively and ethically
Description: Smarsh is a rapidly-growing technology firm providing financial services companies with the tools to capture, store, and monitor their communications.
Today’s guests explain how the world’s largest companies are tracking staff behaviour and the alternative revenue-generating uses for the data collected as a result, outline the ethical guidelines they believe finance bosses should follow when monitoring employee communications, and detail finance firms’ efforts to monitor home-workers’ professional lives without encroaching too greatly into their personal space.
Brandon Carl leads the commercial strategy for large-scale corporates as executive vice president in product strategy at Smarsh...