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Podcast: Future Commerce
Episode: Decoded - Social Commerce: Authentic Context for a Socially Native Generation
Description: Adapting to Customer BehaviorsWe used to only have one marketplace: Amazon. But social media is becoming a marketplace on its own.The good news: for developers, as we standardize API’s and as more companies go headless, social media commerce platforms won’t feel like something completely new, just another property for brands.The bad news: for product, sales and marketing teams, this shift will be much more of a change as they learn new rules, regulations and customer contexts.It seems as though Snapchat and TikTok are forming the new generation of consumer who have a bigg...