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Podcast: The Ecom Show
Episode: #109 Shep Hyken: Building A Memorable Customer Experience
Description: #109 Shep Hyken: Building A Memorable Customer ExperienceWe’ve all heard that the customer is king, but today let’s hear from the king of customer experience himself! We’re honored to welcome Shep Hyken as a guest on this episode of The Ecom Show.With over 39 years of industry experience and over eight bestselling books under his belt, Shep Hyken is a master at building a memorable customer experience, and today he’s going to let us in on some of his bestselling secrets. Make sure to check out hyken.com to know more about hi...