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Podcast: Helping Organisations Thrive with Julian Roberts
Episode: #99 Gillian Selby | Creating a service mindset to achieving sales growth
Description: Seeing sales in a new light: Ex global business director Gillian Selby talks about the impact of taking a collaborative approach to sales, and elevating your business as one unit, rather than seeing sales as a stand alone entity.
She explores the value of having a service mindset approach, as opposed to a company seeing themselves as the experts and expecting clients to come to them. She explains the longer term value of wanting to be of service to people; going out and meeting them where they are; listening first to establish the needs they may have. T...