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Podcast: Becker’s Women’s Leadership
Episode: Susan Murphy, Chief Experience Officer at University of Chicago - The Pritzker School of Medicine
Description: This episode features Susan Murphy, Chief Experience Officer at University of Chicago - The Pritzker School of Medicine. Here, she discusses how patient experience has been changing before and during the pandemic, understanding that needs may be different for different types of populations but kindness, compassion, and caring for is almost always what matters the most for all patients.