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Podcast: This Matters
Episode: Down by The Bay: Inside the retailer's reinvention
Description: Guest: Rosa Saba, business reporter at the Star The Bay is spending millions on reinventing itself to appeal to Canadians. With a history that predates Canada, the company has a long tradition that in some ways hampers it, as young people think of it as their grandparents’ store. The company is updating its product offerings in-store and its automation for its online operations, which has plans to offer same-day delivery across much of Canada. Are they making the right moves? Or is it too little, too late? This episode was produced by Brian Bradley, Matthew He...