Want to create an interactive transcript for this episode?
Podcast: Let's Talk Loyalty
Episode: #246: Getting Loyalty Unstuck in 2022
Description: This episode is sponsored by Points, a Plusgrade company. Read more about their Exchange solution as a growth channel for loyalty programs here.In many ways, today's loyalty landscape looks a lot like it did 40 years ago! So why is that? And how can businesses truly win over their customers' hearts and minds to excel in today’s fiercely competitive world? The answer lies in a relentless focus on consistently caring for those customers more powerfully and more authentically than ever before.Loyalty is more than just a focus on the transactional management of...