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Podcast: Owner To Owner Podcast
Episode: Rodger Spencer shares what he learned over 15 years from buying, improving and then selling his inbound call centre business.
Description: Rodger Spencer bought, improved and then sold his inbound call centre business, @AceAnsweringAfter a professional background in structural #engineering, cost engineering #estimating, and #projectmanagement in the oil and gas industry he'd reached that point where he needed a big change. He wanted a break from the intensity of previous jobs entailed and thought the only way out of it completely was to start again.That's when in 2001 he ended up buying an existing #callcentrebusiness. He openly admits he didn't know a lot about the industry when he went into it. He thought running a...