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Episode: Relaunch: Dean Coccaro, Zendex Tool - Learning and growing to improve the family business
Description: As we begin to return to some (ab)normalcy after Covid-19 entered our lives, the Made in America podcast will be sprinkling in some of the episodes recorded just before the pandemic hit. (We'll still be releasing Covid-19 related episodes too.) This episode was released right when the craziness began - Dean Cocarro, VP of Operations at Zendex Tool. This was such a terrific episode, we'd hate to have it lost in the shuffle. Dean talks to Ari about the customer service, marketing, technology, and continuous improvement that goes into their awesome product line. He...