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Episode: Okay Industries - It's All About the Customer Relationship
Description: You're going to learn a lot from this incredible interview! This episode's guest, Jason Howey, CEO of Okay Industries, explains how everything they do is really focused on the relationship with their customers. He describes the "Okay Way", a set of pillars that help define the values, behavior, mission and vision of Okay industries. This approach to workplace culture, as well as building a "blameless culture" permeates every action and decision. In addition, Jason and Ari discuss research and development, company expansion, the modern manufacturing environment, customer driven innovation, and the need for a global presence.