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Podcast: Hospitality Mavericks Podcast Show
Episode: Coming Back Stronger Episode 7 with Paul Hooker, Operations Director at Boston Tea Party Cafes
Description: In this episode, we have Operations Director Paul Hooker from Boston Tea Party as a guest. The Boston Tea Party is a purpose-driven cafe operator with 24 units across the South-West of England. Paul has more than 20 years of experience in the industry working with some great national brands. Paul and Michael talked about their approach, principles and mindset to navigate the pandemic and beyond. Paul really underlines that their long term purpose as an organisation of Making Things Better for people, community and planet is at the forefront when difficult decisions have to be made.T...