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Podcast: MSME TALK
Episode: CRM for Small Business
Description: Episode #18 CRM for Small Businesses Ft. Adarsh Noronha, Country Director, Hubspot India. Welcome back to MSME TALK with Industry Experts. As technology is changing the world it is kind of mandatory for business to get digitalise. While covid pandemic and other changes within the market make it necessary for small and midsize businesses (SMBs) to accelerate digital transformation but small businesses cannot avoid digitalisation & automation to survive & scaling up even in non-pandemic scenario. . A report by Cisco gives gives us a picture how the pandemic has evolved digitisation - While the majority( over 70 %) of small businesses have already started...