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Podcast: Crown Council Mentor of the Month
Episode: Joseph Michelli "The Airbnb Way"
Description: Crown Council Mentor of the Month: Joseph Michelli
In addition to being a New York Times #1 bestselling author of books about world-class customer experience providers (e.g., Starbucks, The Ritz-Carlton Hotel Company, Zappos, and the Pike Place Fish Market), Joseph A. Michelli, Ph.D., is an internationally sought-after speaker and business consultant.
Dr. Michelli has been recognized as a Certified Speaking Professional (CSP) by the National Speakers Association and as one of the Top 10 thought leaders in Customer Service by Global Gurus.
Dr. Michelli transfers his knowledge of exceptional business practices through keynote...