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Podcast: You Own the Experience Podcast
Episode: Building a Culture Around Training & Technology with Will Hayes
Description: In this week's episode of the podcast, Rob and Lauren sit down with Will Hayes, COO of IDR.
Will and the dynamic duo sit down to discuss training, tech adoption, and management's role in this process.  Â
Lauren and Rob are highly impressed with IDR's training setup and are excited & grateful for Will's willingness to share IDR's process.
The trio also spoke about:
advice on how to shift your companies culture to 1 of learning
the importance of incentives and evaluating what behaviors those incentives are driving
why your best producers are possibly not you...