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Podcast: Designer's Oasis
Episode: EP 11 | Managing Client Expectations During Renovation
Description: Clients don't do this everyday. When you normalize issues that come up, it helps to remind clients this isn't a house of cards. This one issue (usually) isn't going to affect the whole project. Client expectations start at the beginning of the design process. It's imperative to build a good relationship with your client. Make sure you are open, honest, communicative, and direct. This will translate to more business in the future, through referrals or future projects. In this episode we answer questions like… How can I set goals for their time frame...