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Podcast: Notable Perspectives
Episode: #1 Carle Falk: Is healthcare getting digital transformation wrong?
Description: Is healthcare getting digital transformation wrong? After billions in health IT investment, most patients still rely on call centers and manual paper-based workflows to get the care they need. What explains this paradox? Dr. Muthu Alagappan, CMO at Notable, and Carle Falk, Head of Research at Notable, explore lessons learned from their work with 100s of healthcare providers on how to drive digital transformation effectively. Highlights:1:30 What does healthcare get wrong about digital transformation?8:00 How to get the correct balance between automation and manual work?11:07 Why does healthcare innovation lag behind o...