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Podcast: North Star with Ellin Bessner
Episode: Industry watchdog urges Benjamin's funeral home 'do the right thing for grieving families'βor risk losing their license
Description: A few weeks ago, we brought you the story of Raziel and Jeanne Zisman, a Toronto family who lost their only child, Liam, in January. Before his funeral, the Zismans agreed to use the Benjamin Foundation, a charity arm of the Benjamin Group that collects memorial donations to later disperse among charities selected by the family. The Zismans discovered that the Foundation took 10 per cent of the donations for administrative fees. The family ended up taking the funeral home to provincial court, and they lodged a complaint with the Bereavement Authority of Ontario.
Since that episode aired...