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Podcast: How Leaders Lead with David Novak
Episode: #98: Kelly Coffey, City National Bank CEO—Embrace Feedback
Description: Ask any decent leader if it’s important to get feedback, and you’ll get the same answer. Of COURSE it is. We have to listen to what our teams and customers are saying if we want to improve our businesses.But getting good feedback is harder than it sounds. You can’t just put a comment box in the break room and call it a day! If you truly want to embrace feedback, you need a plan to get it and a genuine desire...