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Podcast: UC Today
Episode: What is Wrong with your Digital Engagement Strategy?
Description: UC Today’s David Dungay hosts Marlene Melby, Director, Global Customer Success, Syniverse & Robin Gareiss, CEO, Metrigy.In this session we discuss the following:What kinds of challenges can digital channels help customers overcome?How is Syniverse leveraging CPaaS to make some of this happen? Voice vs non-voice channels