Want to create an interactive transcript for this episode?
Podcast: The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
Episode: Using AI to Improve the Customer Experience, with Deon Nicholas, CEO and Co-Founder of Forethought
Description: Today we’re going to talk about using Artificial Intelligence to improve the Customer Experience. To help me discuss this topic, I’d like to welcome Deon Nicholas, Co-Founder and CEO, Forethought, and who previously built products and infrastructure at Facebook, Palantir, Dropbox.RESOURCESThe Agile Brand podcast website:https://www.gregkihlstrom.com/theagilebrandpodcast Sign up for The Agile Brand newsletter here:https://www.gregkihlstrom.com  Get the latest news and updates on LinkedIn here:https://www.linkedin.com/company/the-agile-brand/  <...