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The NOLN Podcast
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Reflecting on the Quick Lube Industry's Evolution (with Amber Kossak and Crystal Mathews of Solid Start/True Brand)
15 mins; April 02, 2026
Feature Read: Back to Basics: It's Time to Review the Services You Offer
6 mins; March 30, 2026
Revamping a Customer Service Training Program (with Jason Johnsey)
19 mins; March 19, 2026
Feature Read: One Size Doesn't Always Fit All
6 mins; March 16, 2026
Getting Everyone on Track: Keys for Building Staff Alignment Within Your Shop (with Sara Welch and Mike Mooney)
30 mins; March 05, 2026
Fearless to Courageous (with Chris Messer, Mike Jones, James Baxter, and Hunter Barton)
28 mins; February 26, 2026
Feature Read: 2025 Operator of the Year Brian Morrison
10 mins; February 23, 2026
Inside the Move of iFLEX to AAPEX (with Jenn Bochnowski and Mark Bogdansky)
13 mins; February 19, 2026
Small-Scale Businesses Riding Long-Term Success
5 mins; February 16, 2026
Take 5 Charts Path Toward Going Fully National (with Tim Austin, Take 5 President)
13 mins; February 05, 2026
Evolving Oils, Evolving Challenges
5 mins; January 26, 2026
Fight Forward (with Chris Messer, Mike Jones, and Chris Jones)
27 mins; January 22, 2026
Acquisitions, Honors, and Marketing Matters: Catching Up on NOLN Headlines
11 mins; January 15, 2026
Dollars in the Details
6 mins; January 05, 2026
Reimagining the Oil Change Reminder Sticker (with Gregg Rainville)
15 mins; January 01, 2026
Count on Culture: 5 Tips for Building a Positive Work Environment
4 mins; December 22, 2025
Innovation, Strategic Focus Fuel Growth for PGI (with Anan Bishara)
17 mins; December 18, 2025
Mind Your Business (with Chris Messer and Mike Jones)
16 mins; December 11, 2025
Tariff Turbulence: How Auto Shops are Navigating Changing Prices
5 mins; December 08, 2025
License Plate Readers Unlock Marketing Possibilities (with Noel Peña)
11 mins; December 04, 2025
All in a Day’s Work
9 mins; November 24, 2025
Thinking Big with Store Reopening, Growth, and Advocacy (with Justin Cialella)
11 mins; November 20, 2025
Focus on the Outcome (with Chris Messer, Mike Jones, and Randy O'Connor)
25 mins; November 13, 2025
Bring in the Admin
6 mins; November 10, 2025
What Quick Lube Operators Need to Know About EPR Laws (with David Lawes)
10 mins; November 06, 2025
Big Changes Afoot at AAPEX 2025 (with Chris Jones and Mark Bogdansky)
24 mins; October 23, 2025
An ‘I Will’ Attitude is the Only Attitude (with Chris Messer and Mike Jones)
21 mins; October 16, 2025
Getting the Stage Set for SEMA (with Tom Gattuso
21 mins; October 02, 2025
Talking Shop Tool Trends and Essentials (with Ruben Ortega Jr.)
9 mins; September 18, 2025
Lead From the Front Lines (with Chris Messer and Mike Jones)
23 mins; September 11, 2025
Progressing with PAMA, Connecting with Customers (with Jason Lyon)
26 mins; September 04, 2025
Follow Up, Follow Through (with Chris Messer and Mike Jones)
18 mins; August 28, 2025
A Brand That Hits the Right Notes (with Doug Zarkin)
14 mins; August 21, 2025
Failure Isn’t Fatal (with Chris Messer and Mike Jones)
21 mins; August 07, 2025
Going 'Full Speed Ahead' on Growing the Grease Monkey Brand (with Ron Stilwell)
15 mins; July 24, 2025
How Mental Health Affects Business Decision Making (with Margaret Light)
23 mins; July 10, 2025
It All Adds Up: Inventory Management Best Practices (with Jim Harrington)
18 mins; June 26, 2025
Get on Target with Omnichannel Marketing (with Jeff Tremper)
23 mins; June 12, 2025
Conquering the Car Count Conundrum (with Tyson Daniels)
16 mins; May 29, 2025
Awards, Industry Guides, Recalls and New Products: Catching Up on NOLN Headlines
10 mins; May 15, 2025
Predictive Maintenance as a Competitive Advantage (with Nick Haase)
19 mins; May 01, 2025
PAMA Goes to Washington for Its First Advocacy Day (with Towner French)
20 mins; April 17, 2025
Should Your Shop Add an Oil Evacuation System (with Jeff Cox)
21 mins; April 03, 2025
Deals, Executive Moves, and Recalls: 8 Recent NOLN Headlines You Might Have Missed
10 mins; March 20, 2025
Good Call: The Art of Serving Customers on the Phone (with David Boyd)
17 mins; March 06, 2025
What to Know When You’re Thinking About Selling (with Jim Parker of The Auto Repair Boss)
18 mins; February 20, 2025
Exploring EV Maintenance Opportunities (with John Forro)
21 mins; February 06, 2025
Will Right to Repair Bill Reach the Finish Line? (with Justin Cialella of Victory Lane)
25 mins; January 23, 2025
Moving Your Marketing Forward (with Gregg Rainville of Steer CRM)
25 mins; January 09, 2025
How Leaders Lead (with Mike Jones of Discover Leadership Training)
30 mins; December 26, 2024
Communication Builds Trust with Employees and Customers Alike
9 mins; December 12, 2024
A ‘Fast, Friendly, and Simple’ Path to Four Decades in Business
13 mins; November 28, 2024
How to Manage Stress, Burnout, and Mental Health Challenges in Business
27 mins; October 31, 2024
Appreciating Your People (with Bill Snow of Rad Air Car Care)
31 mins; October 10, 2024
Jeffrey Crafton is the 2024 NOLN Operator of the Year
13 mins; September 26, 2024
Financial Foundations of Franchising (with Kelly Tope of FullSpeed Automotive)
25 mins; September 12, 2024
People are the Solution (with Shawn Gilfillan of Automotive Magic and Magic Lube & Rubber)
27 mins; August 22, 2024
Focus on the Vision (with Costa Kapothanasis of Costa Oil - 10 Minute Oil Change)
17 mins; August 08, 2024
Set Goals, Get Results - Part 2 (with W. Scott Wheeler of Automotive Consultants Group, Inc.)
19 mins; July 25, 2024
Set Goals, Get Results - Part 1 (with W. Scott Wheeler of Automotive Consultants Group, Inc.)
20 mins; July 11, 2024
Plan for Strategic Growth (with Steve Isom of Stonebriar Auto Services LLC, a Jiffy Lube franchisee)
16 mins; June 20, 2024
Meeting the Automotive Aftermarket's Most Pressing Needs (with Jay Woodall of Interstate Batteries and AACF board member)
23 mins; June 06, 2024
Bronco Lube is Jiffy Lube's Franchisee of the Year
17 mins; May 23, 2024
From 'Green Pea' to Great Leader - Part 2 (with Grease Monkey Franchisee Aleisha Hendricks)
18 mins; May 09, 2024
From 'Green Pea' to Great Leader - Part 1 (with Grease Monkey Franchisee Aleisha Hendricks)
17 mins; April 25, 2024
Maintain Your Industry Perspective - Part 2 (with Justin Cialella of Victory Lane Quick Oil Change)
17 mins; April 18, 2024
Maintain Your Industry Perspective - Part 1 (with Justin Cialella of Victory Lane Quick Oil Change)
18 mins; April 11, 2024
The 411 on Kwik Kar Franchising (with Ron Stilwell of FullSpeed Automotive)
16 mins; March 28, 2024
Awarding an Example of Leadership (with SpeeDee Franchisee Mike Guasch)
22 mins; March 21, 2024
How a Beach Trip Led to an Automotive Career (with Bill Snow of Rad Air Complete Car Care)
20 mins; March 14, 2024
The Recipe for Vehicle Lubrication Success (with Sean Nguyen of Shell Lubricants)
16 mins; February 29, 2024
Celebrate Growth and Strategize for the Future (with Mo Khalid of Driven Brands)
10 mins; February 15, 2024
NOLN News Roundup - February 8, 2024
6 mins; February 08, 2024
Defining Breeze Autocare (with Eric Frankenberger)
22 mins; January 25, 2024
Best Practices for Bookkeeping (with Stacy Kildal of Kildal Services LLC)
23 mins; January 18, 2024
NOLN News Roundup - January 11, 2024
6 mins; January 11, 2024
Retain Your Talent, Develop Your Team (with Claudia St. John of The Workplace Advisors)
25 mins; December 28, 2023
NOLN News Roundup - December 21, 2023
5 mins; December 21, 2023
What’s The Wash Shop? (with Mark Bochnowski of Oil Changers)
15 mins; December 14, 2023
Listening Back to the 2023 Archives
9 mins; November 30, 2023
Justin Cialella on the PAMA Management Certification Course
22 mins; November 09, 2023
Rob Meng on FasterLines
21 mins; October 19, 2023
Daniel Wilson of Big Ray’s Express Lube
25 mins; October 05, 2023
Costa Kapothanasis is the 2023 NOLN Operator of the Year
24 mins; September 21, 2023
Joe Benza Talks Shop
25 mins; September 07, 2023
Kye Grisham on Automotive Trends and Tech
12 mins; August 24, 2023
Sponsored Podcast: The Nuts and Bolts of Preventive Services
10 mins; August 17, 2023
Jeff Harmening on API Oil Certifications
21 mins; August 10, 2023
Scott Accardo’s Journey to VP of Operations for SpeeDee
15 mins; July 27, 2023
STC Management LLC is Jiffy Lube’s Franchisee of the Year
11 mins; July 13, 2023
Running the Family Business with Sara White
22 mins; June 29, 2023
Fleet Strategies with Howard Koffman
18 mins; June 15, 2023
Sponsored Podcast: Benefits of partnering with Valvoline Global Operations
6 mins; June 13, 2023
Sponsored Podcast: Diversifying Quick Lube Services with Service Champ
11 mins; June 08, 2023
Arnold Gacita on Petra Cares
21 mins; June 01, 2023
Sponsored Podcast: Spring Marketing Tune-Up
16 mins; May 24, 2023
Supporting Your Employees with Deanna Baumgardner
17 mins; May 18, 2023
Midas Celebrates 67 Years with Kindness
18 mins; April 27, 2023
(Sponsored) A Peek Behind the Curtains at Valvoline
15 mins; April 20, 2023
Ken Frenchak Shares Shop Perspective
26 mins; April 13, 2023
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