Outsource Accelerator Podcast with Derek Gallimore
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OA 582: Inside Outsourcing (full audiobook) - Chapter 4.4.2 Key Cultural Differences
55 mins; March 31, 2026
OA 581 Inside Outsourcing (full audiobook) - OA 581 Inside Outsourcing (full audiobook) - Chapter 4.3.2 Staff Onboarding, Chapter 4.3.3 Developing Talent, & Chapter 4.4.1 Becoming a Great Boss
63 hours 47 mins; March 25, 2026
OA 580: Inside Outsourcing (full audiobook) - Chapter 4.2.4 Inquire, Negotiate, Hire!, & Chapter 4.3.1 Key Performance Indicators
30 mins; March 18, 2026
OA 579: Inside Outsourcing (full audiobook) - Chapter 4.2.3 Contracts and Service Level Agreements
35 mins; March 11, 2026
OA 578: Inside Outsourcing (full audiobook) - Chapter 4.2.2 Outsourcing Service Models
85 hours 47 mins; March 04, 2026
OA 577: Inside Outsourcing (full audiobook) - Chapter 4.1.3 Outsourcing Requirements, & Chapter 4.2.1 Ways to Outsource
50 mins; February 25, 2026
OA 576 Inside Outsourcing (full audiobook) - Chapter 4.1.2 Creating Structure
28 mins; February 18, 2026
OA 575: Inside Outsourcing (full audiobook) - Chapter 4.0 Laying Out the Framework, & Chapter 4.1.1 Building A Framework
47 mins; February 11, 2026
OA 574: Inside Outsourcing (full audiobook) - Chapter 3.3 Outsourcing Benefits
68 hours 2 mins; February 04, 2026
OA 573: Inside Outsourcing (full audiobook) - Chapter 3.2 Criticisms of Outsourcing
65 hours 42 mins; January 28, 2026
OA 572: Inside Outsourcing (full audiobook) - Chapter 2.6 About Virtual Assistants, & Chapter 3.1 The Bad Boy of Business
42 mins; January 21, 2026
OA 571: Inside Outsourcing (full audiobook) - Chapter 2.5 How Much Should I Pay?
77 hours 23 mins; January 14, 2026
OA 570: Inside Outsourcing (full audiobook) - Chapter 2.4 The Outsourcing Firms
64 hours 19 mins; January 07, 2026
OA 569: Inside Outsourcing (full audiobook) - Chapter 2.3 SMEs and Business
35 mins; December 17, 2025
OA 568 Inside Outsourcing (full audiobook) - Chapter 2.2 Constant Change
56 mins; December 10, 2025
OA 567 Inside Outsourcing (full audiobook) - Chapter 1.5 Global Workforce, & Chapter 2.1 Employment
50 mins; December 03, 2025
OA 566: Inside Outsourcing (full audiobook) - Chapter 1.4 Outsourcing In Concept
33 mins; November 26, 2025
OA 565: Inside Outsourcing (full audiobook) - Chapter 1.3 Cooperation & Collaboration
52 mins; November 19, 2025
OA 564: Inside Outsourcing (full audiobook) - Chapter 1.2 Workforce Mobility
34 mins; November 12, 2025
OA 563: Inside Outsourcing (full audiobook) - Introduction, & Chapter 1.1 Evolution of Business
21 mins; November 05, 2025
OA 562: How AI & WFH are Impacting the Outsourcing Office Market - with Morgan McGilvray of Santos Knight Frank
39 mins; October 29, 2025
OA 561: The Operating System for BPOs & Offshore Teams - with Nir Yamin of Monday.com
41 mins; October 22, 2025
OA 560: Outsourcing Veteran Focuses on Execution with Own Firm - with Chris Van Vladricken of ScalableOS
38 mins; October 15, 2025
OA 559: Empowering Latin American Professionals with Outsourcing Opportunities - with Jaime Nacach of Virtual Latinos
49 mins; October 08, 2025
OA 558: How E-commerce Experience Fueled an Outsourcing Journey – with Warren Walborn of Pentwater Connect
36 mins; October 01, 2025
OA 557: High-Value Outsourcing for SMBs - with Matt Hall of SolutionCX
39 mins; September 24, 2025
OA 556: Cloudstaff CEO, Lloyd Ernst on Offshoring Essentials & Embracing AI Tech
47 mins; September 16, 2025
OA 555: Exploring Lithuanian Talent & Outsourced Developer Services - with Max Golikov of Sigli
44 mins; September 10, 2025
OA 554: Outsourcing Focused on Asian Market Demand - with Ajay Agarrwal of SummitNext
33 mins; September 03, 2025
OA 553: Building AI Into Outsourcing Solutions - with Andy Schachtel of Sourcefit
55 mins; August 27, 2025
OA 552: A Deloitte Spin-Out BPO Covering the African Continent — with Jan-Hendri Tromp of SoluGrowth
46 mins; August 21, 2025
OA 551: Redefining Offshoring, 10,000 Staff, & AI Dominance - with Scott Stavretis of Acquire Intelligence
51 mins; August 13, 2025
OA 550: Australian Outsourcing Built on Referrals & Network - with Dale Pearce of Platinum Outsourcing
41 mins; August 06, 2025
OA 549: Differentiating by Excellent Execution in a Commoditized Market - with Ike Stranathan of STAFFVIRTUAL
43 mins; July 30, 2025
OA 548: Outsourcing Excellence in Design & Construction - with Joelle Goudsmit of Dimension All Group
44 mins; July 23, 2025
OA 547: Training Ethiopia & Kenya’s Top 0.1% of Tech Talent - with Simon Sällström of Tison
35 mins; July 16, 2025
OA 546: The Powerful Tool Empowering the Global Remote Workforce - with Alex Schutte of Hubstaff
57 mins; July 09, 2025
OA 545: Quality Offshore Teams Based on Quality Results, Not Just Price - with Rodney Frost of Integrated OS
46 mins; July 02, 2025
OA 544: Medical Sector Outsourcing Expertise - with Nicole Barrish of ISTA Solutions
36 mins; June 25, 2025
OA 543: From startup to 1,200 staff & IPO in 14 years - with Dr Sachin Paithankar of Imperative Business Ventures
35 mins; June 18, 2025
OA 542: Sri Lankan Offshore Acounting Dominance - with Deshaka Perera of H Connect International
46 mins; June 10, 2025
OA 541: Transforming Global CX: Logix BPO’s Multi-Geo Approach - with Chris Mackintosh of Logix BPO
36 mins; June 04, 2025
OA 340: 25 Years in CX & Beyond - with James Reynolds of Peak Outsourcing
47 mins; May 28, 2025
OA 539: Managing Change & AI Evolution in Offshore Staffing - with Ben Pullen of Outposter
40 mins; May 21, 2025
OA 538: From Pakistan Call Center Agent to Founder of 400-Person Outsourcing Firm with Shahzad Yaqoob of IdeasUnlimited
34 mins; May 14, 2025
OA 537: Hiring & Retaining Top LatAm Software Talent - with Sergio Murillo of Coderland
45 mins; May 07, 2025
OA 536: Exploring AI & Automation - with Dom Procter of Outsourced Staff
45 mins; April 29, 2025
OA 535: Vietnamese Software Developer Outsourcing - with Hung Nguyen of Bestarion
39 mins; April 23, 2025
OA 534: TaskUs on Agentic AI, Tech-First Solutions, & the Future of Outsourcing - with Phil Tomlinson of TaskUs
51 mins; April 15, 2025
OA 533:The Offshore On-demand & Unlimited Design Service - with Johnathan Grzybowski of Penji
52 mins; April 09, 2025
OA 532: Growth To 1,000 Staff Through Referrals Alone - with Chris Rush of Staff Outsourcing
44 mins; April 02, 2025
OA 531: Optimizing for Value, Outcomes & Expertise Over Low-Cost - with Brad Stevens of Outsource Access
50 mins; March 26, 2025
OA 530: Combining Automation, AI Offshore Staffing - with Wayne Macartney of Bricoleur Technologies
36 mins; March 13, 2025
OA 529: The High-Growth, Tech-Enabled Outsourcing Startup - with Roland Polzin of Wing Assistant
43 mins; March 05, 2025
OA 528: Building a Dominant Multilingual Contact Center & Platform - with Jackie Xu of Callnovo
48 mins; February 26, 2025
OA_527: Global Expansion, M&A, AI & Future of Outsourcing - with Mike Larcher of Outsourced
49 mins; February 19, 2025
OA 526: Building & Running Global Teams - With Brian Hunt of Kore BPO
40 mins; February 12, 2025
OA 525: The Offshoring Consultant & Recruitment Expert - with Amy Skinner of Frank Consult
39 mins; February 05, 2025
OA 524: Outsourced Tech Development for the Healthcare Industry - with Tatsiana Kirimava of Orangesoft
42 mins; January 29, 2025
OA 523: Will AI Voice Bots Decimate the Call Center Industry? With Evan Ratliff of Shell Game
52 mins; January 22, 2025
OA 522: Perfecting Sales & Building Strong Teams - with Daniel Seligman of Talently
61 hours 38 mins; January 15, 2025
OA 521: Leading 58,000 Employees to Success - with Shamita Mukherjee of Infosys
32 mins; January 08, 2025
OA 520: Outsourcing Adoption, Globalization and AI - with Donovan Lazar of PrimeSync
47 mins; December 18, 2024
OA 519: Is Kenya the Next Outsourcing Hot Spot? With John Mamboleo of VIZX Global
38 mins; December 11, 2024
OA 518: The Future of Multi-Lingual & Translation - with Paul McManus of XTENSOS
49 mins; December 04, 2024
OA 517: Investing in Team & Community - with Lovely Gacho of SixEleven BPO
31 mins; November 27, 2024
OA 516: A People-First Approach to Outsourcing Excellence - with Jessica Calise of OP360
48 mins; November 20, 2024
OA 515: Positive Impact Outsourcing Firm Hiring from 192 Countries - with Geoff Hucker of Work for Impact
41 mins; November 13, 2024
OA 514: Is AI Outsourcing’s Biggest Threat or Opportunity? With Daniel Duggan of Acquire AI
41 mins; November 06, 2024
OA 513: Vietnam Outsourcing Insights - with Thuy Doan of Innovature
36 mins; October 30, 2024
OA 512: Expanding Business From VAs to Offshore Professionals - with Yuval Cohen of Vame
47 mins; October 23, 2024
OA 511: An Outsourcing Firm in Gaza, Palestine. The Destruction and Rebirth of a Mission - with Saady Lozon of BPO Zones
44 mins; October 16, 2024
OA 510: Building a Remote-Work Platform - with Maria Sucgang of Remotify
36 mins; October 09, 2024
OA 509: The Honest Truth About Outsourcing - with Russel Meiselman of Clark Staff
58 mins; October 02, 2024
OA 508: Outsourcing Services for Weak Economic Times - with Pavel Stepanov of Virtudesk
38 mins; September 25, 2024
OA 507: Building Processes for Top Team Performance - with Ben Shipley of Trust The Process
39 mins; September 18, 2024
OA 506: Ultimate Nearshoring 5-Min from US Border - with Joe Andere of CallZent
39 mins; September 11, 2024
OA 505: Building an Operating System for the Outsourcing Industry - with Andy Schachtel of Sourcefit
41 mins; September 04, 2024
OA 504: Outsourcing Employee Builds Own Firm - with Earl Palanca of Digital Consulting PH
29 mins; August 28, 2024
OA 503: The Data and Content KPO Powering Big Business - with Vlad Zulueta of Innodata
37 mins; August 21, 2024
OA 502: Getting Recruitment Right with Proven Aptitude Testing & Data - with Stephane Rivard of HiringBranch
36 mins; August 14, 2024
OA 501: Remote Work Vs Outsourcing - with Deniero B of The Remote CEO Show
29 mins; August 07, 2024
OA 500: High-Growth Outsourcing, Strategic Partnerships & Cutting Edge Tech - with Megan Bassler of OP360
44 mins; July 31, 2024
OA 499: Building an Outsourcing Ecosystem for Software Engineers - with Fred Joye of Arcanys Ventures
40 mins; July 24, 2024
OA 498: Opportunistic Outsourcing to 500 Staff in 4 Years - with Zana Gawan-Taylor of BSA Solutions
39 mins; July 17, 2024
OA 497: Offshore Developers with a Purpose - with Pablo Velasquez of Betterway Devs
36 mins; July 10, 2024
OA 496: Outsourcing To Africa: Business & Impact - with Valerie Bowden of CRDLE
38 mins; July 03, 2024
OA 495: Defining Next-Gen Outsourcing - with Nick Ogden of Offshore MVP
36 mins; June 26, 2024
OA 494: The Entrepreneurial Journey of Outsourcing - with Mathieson Moller of Apex Outsourcing
33 mins; June 19, 2024
OA 493: Outsourcing Begins with Strong Recruitment & HR Principles - with Angela McDonald of Deployed
41 mins; June 12, 2024
OA 492: Gurmeet Judge - Encompass Solutions / Business Leadership Podcast
47 mins; June 05, 2024
OA 491: High Growth Ethical Outsourcing at Scale - with Mari Parker of Boldr Impact
44 mins; May 29, 2024
OA 490: Pivoting from Staff Leasing to Managed Solutions - with Yassin Shaar of Origo BPO
42 mins; May 22, 2024
OA 489: The Rise of Offshore Accounting - with Atty. Jose Calsas, Jr. of D&V Philippines
54 mins; May 15, 2024
OA 488: Fiji Embraces Outsourcing for Future Economy - with Kamal Chetty of Investment Fiji
38 mins; May 08, 2024
OA 487: The ‘AirBNB of Call Centers’ - with Claas van Delden of yoummday
47 mins; May 01, 2024
OA 486: High-Value Offshore Management Consulting - with Yoni Kozminski of MultiplyMii
57 mins; April 24, 2024
OA 485: Ukraine IT Outsourcing: Thriving Despite Extreme Adversity - with Maria Shevchuk of IT Ukraine Association
38 mins; April 17, 2024
OA 484: Representing 170k Graphic Artists - with Cap Hernandez of Philippine Graphic Artists
32 mins; April 10, 2024
OA 483: Call Center Excellence Through Culture - with Denys Dubner of WOW24-7
40 mins; April 03, 2024