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Podcast: Dealer News Today Podcasts
Episode: “This omnichannel experience is becoming a reality” || Karen Lellouche Tordjman, Managing Director and Senior Partner, Boston Consulting Group
Description: Karen Lellouche Tordjman has a worldwide background - born in San Diego but raised in Paris, she speaks several languages and now works in Mexico City, contributing to BCG X, the tech build and design department of Boston Consulting Group. Karen currently focuses on customer experience and digital transformation, among other major issues in the automotive industry, and has been with BCG since 2004, joining soon after her graduation from HEC Paris, one of France’s most prestigious business schools.In this episode, Karen speaks to Derek D about helping companies make changes to their user experience with th...