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Podcast: Body Bangin'
Episode: Ep #66: Creating a Winning Shop with Andrew Batenhorst
Description: Andrew Batenhorst is the collision center manager at Pacific BMW in Glendale, CA where they just won the BMW shop of the year award! Out of 272 shops they ranked #1!!Andrew is all about the process in his shop and the results speak for themselves. He talks about what changes he's implemented in his shop that has made such incredible changes such as:The Value of Processto allow them to be efficient & not wasteful, to be consistent and to put the right people in the right spotallows him to stop putting out fires and manage & develop h...