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Podcast: Up Arrow Podcast
Episode: How Customer Value Optimization (CVO) Is Revolutionizing the eCommerce Industry With Valentin Radu
Description: Valentin Radu is the Founder and CEO of Omniconvert, a technology company helping D2C e-commerce and retail companies scale their businesses. Upon realizing his passion for creating systems to improve business processes, Valentin launched his first startup. Understanding the principles of conversion rate optimization and recognizing the value of lifetime customers has led him to craft a new e-commerce category: customer value optimization (CVO). Valentin also founded Omniconvert's CVO Academy to educate e-commerce professionals on improving the customer lifetime experience. In this episode… Without recurring customers purchasing your company's product, your business would lose pr...