Want to create an interactive transcript for this episode?
Podcast: Walk-Ins Welcome: A Healthcare Marketing Podcast
Episode: Ep. 82: Business First, Service Second
Description: In this episode, Nick and Michael discuss the delicate balance that urgent care clinic owners face between running a profitable business and delivering exceptional service. We emphasize the importance of turning a profit to ensure the clinic's sustainability while not losing sight of the primary purpose – serving patients effectively. We also explore the obligations of business owners and provide practical insights on aligning business goals with patient care, understanding community needs, and creating a sustainable business model!
Have a question or a story we should feature as an episode? Email us at...