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Podcast: BE THAT LAWYER
Episode: Matt Spiegel: Legal Technology for Better Customer Experiences and a Better Law Firm
Description: In this episode, Steve Fretzin and Matt Spiegel discuss:Why you should have good customer service as a lawyer and for your law firm. Continuing client relationships beyond the case. How Lawmatics can help you to maintain client relationships and better run your law firm. Processes, procedures, and automation.  Key Takeaways:Your law firm is a service business. You need to have good customer service and a good customer experience. Most legal business comes from referrals - if you don’t nurture client relationships and networking partners, you are leaving money on the table. Most lawy...